WHO WE ARE LOOKING FOR
Data Services Sales Support Specialist
The Data Services Sales Support Specialist will conduct onboarding and provide overall system and data management support to Data Services customers, as well as generate sales leads and provide internal, administrative support to the Data Services sales team.
This is a full-time, remote position, and applicants can be located in either the United States or Canada.
WHAT YOU’LL DO
Answer general/specific questions about the company’s products/services for customers and internal teams to drive sales and support existing accounts
Provide customer support including systems questions and resolving product/service issues, troubleshooting, and providing ongoing technical assistance to customers
Build sustainable relationships and trust with customer accounts through open and interactive communications
Convert general inquiries into sales leads; may act as sales representative in response to inquiries from independent practices
Process enrollments, forms, and requests through the appropriate systems
Manage product and service subscriptions, including billing, payments, and service cancellations
Conduct reviews of data and analytics reports and products with customers
WHAT YOU BRING
At least 2 years related work experience in sales operations/administration
Associate’s degree in related field, or an equivalent combination of work experience and education
Experience in a customer-facing role, demonstrating a strong customer focus
Excellent verbal, written and interpersonal skills with ability to develop professional relationships
Data savvy, comfortable with numbers and data
Highly collaborative, motivated, and focused on the needs of customers
Able to work with cross-functional teams within the organization, as well as work independently
Strong problem-solving skills, detail-oriented, and highly organized
#LI-Remote #LI-ML1
WHAT CAN YOU EXPECT FROM VETSOURCE
In addition to an inclusive and welcoming culture, Vetsource also offers:
- Competitive pay and benefits including medical, vision*, dental, and life insurance
- Employee Assistance Program
- Pet insurance* and Virtual vet care
- PTO, Holidays, Floating Holidays, and Volunteer Day
- Retirement Savings Plan (401k/ RRSP) with employer matching program
- Paid parental leave
- Flexible scheduling, including remote work where possible
- The opportunity to join one of our Employee Resource Groups, and fun company events!
*For Canadian based employees these specific benefits are not included
OUR VALUES
In addition to the benefits listed above, all employees are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!
Pay range (US based applicants): $22.90 - $29.00 (per hour)
Pay range (CAD based applicants): $22.26 - $28.00 (per hour)
0 Comments