Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
- $16.50 per hour pay rate (bi-weekly pay)
- Paid Training with Equipment provided.
- Full-time schedule (40 hrs. a week)
- Career Growth Opportunities
- Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.
- Employee Discounts through PerkSpot.
About the Role
Call center representatives answer multiple call types focused on assisting KY residents with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake/updates and our customer also need help navigating the government's online application tool. It also includes dealing with multiple systems to input and read/interpret data back to the caller. These calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing/denied benefits.
Requirements:
- Required 1 year minimum experience in High Volume Call Centers
- Required 1 year minimum Customer Service Experience
- High School diploma or GED
- Background and drug screening required.
- Stationary for your entire shift
- Quiet work environment, free of distractions
0 Comments